Problem Solver Directory
Print Abbreviated 2-page Version
NEED THE POLICE FOR A NON-EMERGENCY, i.e. A CRIME NOT IN PROGRESS?
Call the police non-emergency line (619) 531-2000.
Ask the dispatcher for Tracking # and record it and the date and time you called in a permanent log. You may need the Tracking # later to follow up.
Don’t hesitate to call. Each call is prioritized. Your call will not interfere with emergency dispatches. Each call is logged and becomes part of the analysis that helps the City determine its hiring needs.
Add (619) 531-200 to your mobile phone contact list for quick access.
Your name will be kept private.
Not sure what constitutes a non-emergency? Reporting Non-Emergencies
The Community Resource Officer (CRO) is charged with promoting and maintaining good police-community relationships. CRO Jessica Thrift jthrift@pd.sandiego.gov
Want to start a Neighborhood Watch? Email Marcella Teran: Info@SavePB.org or call CRO Broaddus (858) 552-1631. The police say that a Neighborhood Watch can help prevent many crimes from occurring in your neighborhood.
GET IT DONE SAN DIEGO
Many non-emergency problems can be reported through Get It Done San Diego.
Get It Done is the official app for reporting non-emergency problems to the City of San Diego. You can report problems like potholes or graffiti and more directly to the City’s work tracking system.
-- Download the Get It Done San Diego app on your smart phone and report a anytime.
-- Or -- go to the City’s website: https://www.sandiego.gov/get-it-done
-- Or -- call (619) 527-7500
Take a photo if you can. With the Get it Done app you can upload it while still nearby this incident. Or go upload it later from the City’s website. Get It Done San Diego will automatically update the problem report with information about where the photo was taken.
This video provides a good explanation of how it works. https://www.sandiego.gov/files/get-it-done-app-web-site-updated-video
If the problem is not resolved in a reasonable amount of time, contact the Mayor’s office and Councilmember Jennifer Campbell. MayorToddGloria@sandiego.gov; jennifercampbell@sandiego.gov
Walking down the street and see a problem?
Use your Smart Phone to report the non-emergency problems to the City,
Download the app from AppleStore or Google Play, “GET IT DONE SAN DIEGO”.
You can report these common problems and more with Get It Done
ABANDONED VEHICLE: (858) 495-7856
Provide license number and car make/model of vehicle.
If after 1 week the vehicle is not moved and you don’t see a ticket, call again.
GRAFFITI on your property or other property.
Record the location, date, photograph it, report, and then remove!
Report on Get It Done San Diego, -OR- online -> Graffiti with the location, date, and a photo. If you remove it, note that in the report
If the graffiti is located on,
Public property, report it immediately to the Graffiti Control Program (above).
Commercial property, report it to the business.
Private property, notify the resident.
Your property, remove it immediately!
Try to remove the graffiti with a solvent and rag (wear gloves), e.g. Goof-Off Graffiti Remover. If you need to paint it out, try to match the existing color. Use a razor blade scraper for removing stickers on glass, signs, benches, etc.
Click here for: Step-by-step instructions for How to Remove graffiti from Brick, limestone, Glass, plastic, metal, painted surfaces, mailboxes, bike racks, and many more.
LOCAL BAR or LIQUOR STORE, e.g. Noise, public drunkenness, fights, selling to minors, vandalism, public urination, excessive noise, etc.
Explain the incident, provide the date and where the alcohol is sold.
Call Police non-emergency (619) 531-2000, give exact address, get Tracking #, log it
Inform SDPD Vice – call 619-531-2973 or mail to 1401 Broadway, S.D. 92101-5729
Inform SDPD Community Relations Officer Jessica Thrift. jthrift@pd.sandiego.gov
File ABC Complaint: Call Alcohol Beverage Control (ABC) – (619) 525-4064 or submit online complaint: ABC Complaint Forms
NEIGHBORHOOD NOISE and OTHER NUISANCES, e.g. Noisy Vacation Rental or Party House. Strive to have open lines of communication with all your neighbors. Discuss your concerns about noise violations or other problems. If no improvement:
The key is persistence. Call Police Non-Emergency (619) 531-2000
Report exact address and get the Tracking #
Keep records in a permanent log (date, time, description, event #).
The Community Assisted Party Program (CAPP) is a designation that results in a zero-tolerance posture by officers responding to all future party calls. For more information, contact (CRO) Jessica Thrift jthrift@pd.sandiego.gov or Marcella Teran, Neighborhood Watch, at info@SavePB.org. With a Facebook account you can hear our previous CRO explain the CAPP process.
NOISE any time of the day or night from a Neighbor or Business.
If the noise “is disturbing your peace”, for example, noise under human control and of such a nature as to unreasonably interfere with your peace, comfort, and convenience, call the police non-emergency (619) 531-2000. Report the exact address, get Tracking #, and record in a log.
SCOOTER Issue or Removal. Report on Get-It-Done App first. This creates a statistic for the City.
Call or text with photos and exact location. ScootScoop: 858 262-1912
VACATION OR TENTING YOUR HOUSE
Would you like someone to check on an elderly person living alone?
Call the Retired Senior Volunteer Patrol (R.S.V.P) two weeks prior – (858) 552-1737
OTHER IMPORTANT NUMBERS:
2-1-1: A national dialing code for free, 24-hour County-specific, health, disaster information, and more, e.g. wildfire emergency updates, suicide hotlines, etc. Phone: (Dial) 211
Alcohol Beverage Control (ABC): Jennifer Hill, District AdministratorPhone: 619) 525-4064 Website: www.abc.ca.gov
Animal Removal: Phone: (858) 694-7000Please do not put dead animals in refuse collection containers. To request the removal of a dead animal from the public right-of-way, call Environmental Services.
California Highway Patrol: Phone: (858) 467-3300
Child Abuse Hotline: Phone: (858) 560-2191Call if you suspect that a child is being abused. Someone will investigate and contact the parents—with no assumption of guilt.
Citizens’ Assistance Program: Phone: (619) 236-5555 Operates the City Information Center in the lobby of the City Administration Building, 202 C Street, and maintains the Citizen Services Directory, a searchable database of phone numbers and addresses of City departments, programs, and agencies.
City Fraud, Waster or Abuse: Hotline: 866 809-3500
Code Enforcement: Phone: (619) 236-5500 Online report form: Code Enforcement Forms Report suspected code violations or dangerous conditions. For example:
unstable structures and signs,
noise that disturbs at least three separate households,
non-permitted construction
Garages converted to living area without a permit or used for business purposes.
public right-of-way issues
CONSTRUCTION: Unpermitted, illegal sign or unstable structure in your neighborhood.
Report code violations or dangerous conditions online at: https://www.sandiego.gov/development-services/code-enforcement Or (619) 236-5500.
Curb Painting: Phone: (619) 533-3126 White, Blue, Red, Green
Drug Dealing: Phone: (619) 533-5675Call the Drug Abatement Response Team (DART) to report prostitution, gangs, or drug dealing.
Elder Abuse: Phone: (800) 510-2020 24-Hour Reporting Line
Gang Activity: Phone: (619) 533-5675Call the Drug Abatement Response Team (DART) to report prostitution, gangs, or drug dealing.
Household Hazardous Waste Disposal: Phone: (858) 694-7000Miramar Landfill facilities is open on Saturdays to those with appointments only. Call Monday – Friday, 8am – 5pm, for an appointment. More information is available online: Environmental Services - Hazardous Waste
Neighborhood Crime Alerts: Sign up to receive recent crime alerts in your neighborhood.
(replaced eWatch)Website: Alerts
Pet Lost and Found: SD Humane Society: 619 299-7012
Retired Senior Volunteer Patrol (R.S.V.P.): Would you like someone to check your home when you are on vacation, having your house tented, or to check on a shut-in? R.S.V.P. will also cite disabled parking violators. Call 2 weeks in advance when possible. Phone: (858) 552-1737
Trash Cans Overflowing in PB Business District: 858 273-3303 M-F/10:00am- 6:00pm
Water & Sewer Emergency: Phone: 619-515-3525, select option 2
MAY - COUNCIL MEMBER 2 - PB COMMUNITY GROUPS
Mayor Todd Gloria MayorToddGloria@sandiego.gov (619)236-6330
Joe LaCava District 1 JoeLaCava@sandiego.gov (619)236-6611
PB Town Council https://www.pbtowncouncil.org/ Meets 3rd Wed.
PB Planning Group https://www.pbplanning.org/ Meets 2nd Wed.
PB Women's Club https://pbwomansclub.org/